Refunds & Returns

Last Updated: August 2026

At ClothesVibes, many of our products are made to order. Because of this, please review our return policy carefully before placing an order.

Return Eligibility

We accept eligible returns for store credit only. We do not offer refunds or exchanges.

To be eligible for a return:

  • You must contact us within 2 days of receiving your order.
  • The item must be unworn and unwashed.
  • The item must be free of pet hair, odors, and stains.
  • The item must be returned in its original condition and packaging.
  • The customer is responsible for return shipping costs.
  • Original shipping charges are non-refundable.

How to Request a Return

To request a return, email us at [email protected] with:

  • Your order number
  • The reason for the return

We’ll review your request and provide return instructions if the item is eligible.

Return address:

16491 NW 49th Ave
Miami Gardens, FL 33014
USA

If a returned item does not meet our return requirements, it may be sent back to the customer at the customer’s expense.

Non-Returnable Items

The following items are final sale and cannot be returned:

  • Seasonal or holiday-themed products
  • VIP Sale Tees
  • Local High School Tees
  • DTF transfers
  • Items discounted by 30% or more

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 48 hours of delivery.

Please include:

  • Your order number
  • Photos showing the issue

We’ll review the issue and, if the claim is verified, provide either store credit or a replacement.

Order Cancellations

Because our products are made to order, orders cannot be canceled or modified once placed.

Please carefully review your:

  • Product
  • Size
  • Color
  • Shipping address
  • Personalization details

before completing your purchase.

Lost or Delayed Packages

If your package is delayed or appears to be lost while in transit, please first check the tracking information and contact USPS or the applicable carrier for assistance.

If the tracking status shows that your package was Delivered, but you cannot locate it, please contact the carrier to request further assistance.

ClothesVibes is not responsible for packages that have been confirmed as delivered by the carrier.

Contact Us

Questions about a return or damaged order?

Email: [email protected]